• Thought Leadership
  • McKinsey Video Series: Digital Future of Work

Tom Siebel:

Well, there most certainly is a role for policy makers to facilitate the transition. But, in my experience, policy makers tend to deal with problems after they've reached crisis levels, not anticipate the problem and head it off. I think the social implications of what's happening in information technology, communication technology, artificial intelligence, robotics, while many of them are very positive, I think many of them are highly deleterious. And I think we're going to create a class of people who are permanently unemployed and unemployable. And we need to figure out how to deal with that.

I think the most important message is you need to prepare for yourself. And I think if people are sitting back waiting to be candidly taken care of by a welfare state, I don't think that's a very good answer.