Luxury Fashion Brand Gains Supply Chain Visibility and Automates Sustainability Reporting with C3 AI

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Challenges

Before implementing the C3 AI Sustainability Suite—including C3 AI Sustainability Data Reporting, C3 AI Emissions Management, C3 Generative AI for Sustainability, and C3 AI Value Chain Sustainability—the company relied on fragmented data management systems that required extensive manual effort to collect, validate, and report sustainability metrics. Data sources were spread across multiple enterprise systems, supplier documents, and Excel templates, making it difficult to take action and achieve consistency and accuracy in sustainability reporting.

Approach

The company partnered with C3 AI to deploy an AI-powered sustainability data management platform, integrating structured and unstructured sustainability data across its global operations. Over nine months, the team ingested and standardized three years of historical sustainability data from 14 enterprise systems, including SAP Finance, Stealth (ERP), and SuccessFactors (HR), creating a single source of truth for sustainability reporting. C3 Generative AI for Sustainability enabled natural language queries over the resulting structured and unstructured sustainability data.

About the Company

  • $5.4+ billion in annual revenue
  • Global Presence across multiple markets
  • 1,000+ suppliers globally
  • 5,000+ employees

Project Highlights

  • 9-month implementation in two phases from pilot to production-ready deployment
  • AI-powered supplier portal streamlining data collection from 1,000+ suppliers
  • 14 enterprise systems integrated for end-to-end sustainability data management
  • Over 17,000 documents processed annually using AI-driven automation
  • Live data connections established with ERP and financial systems for real-time sustainability insights

Results

$2.5M
potential annual economic benefit
4,300+
hours saved annually through data extraction and automation
85%
reduction in document processing time
3 months
from kick-off to an operational application

Solution Architecture

 

Proven results in weeks, not years

timeline
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