Law Firm Accelerates Legal Reviews and Contract Analyses with Generative Al

Download the PDF to read the full story - Download

Challenge

A global law firm struggled to optimize their highly manual contract analysis workflows, a highly manual activity. The initial draft of a contract evaluation could take up to 15 hours of an attorney’s time and required highly specialized knowledge from experienced attorneys. Attorneys typically needed 18 months of training to perform contract analysis. After completing the analysis, attorneys often needed to consult with clients to negotiate terms. To provide this information, attorneys relied on experience to identify market standards that took years to develop.

The firm attempted to develop an in-house generative AI solution using Azure Open AI but failed to achieve the necessary accuracy to enhance attorney efficiency. The complexity of the analysis, combined with the need for deep legal and business understanding, presented significant challenges. The desired solution needed to:

  • Utilize AI/ML techniques to synthesize information across contracts to answer analysis questions while referencing passages to aid attorneys in their review
  • Enable streamlined contract analysis and review workflows for collaboration between stakeholders and attorneys
  • Extract key terms from historical contracts to quantitatively identify the contract market and benchmark new contracts to assess market conformity

Solution

C3 AI partnered with the global law firm to implement and deploy C3 Generative AI for contract analysis. A joint team of developers and subject matter experts identified the corpus of past contracts and the most likely questions that C3 Generative AI needed to answer. The approach incorporated various innovative generative AI techniques, such as section-based chunking for pinpointing relevant sections and a transient vector store for efficient retrieval.

C3 Generative AI enabled attorneys to review and refine AI-generated answers with full source traceability, generating AI-assisted contract analyses in less than 30 minutes. The application provides a first draft of the analysis that shortens analysis time and frees up attorney time for high value tasks. C3 Generative AI also serves as an education tool during an attorney’s 18-month contract analysis training.

Project Highlights

  • 12 weeks from project kickoff to production ready application
  • Verified 80% efficiency gains through UAT testing leading to a 3X margin increase on contract analysis for the law firm
  • Five customer data scientists and data engineers trained on the C3 AI Platform
  • Configured the C3 Generative AI application user interface

About the Company

  • $3+ billion annual revenue in 2022
  • 40+ countries of operation
  • 4,000+ attorneys

Results

80%
Reduction in time required for legal contract analysis
95%
Extraction accuracy on structured tabular data
3X
Increase in economic margin per contract analyzed
2k+
In-scope contracts for analysis and review

Solution Architecture

 

Proven results in weeks, not years

timeline
Get insights into C3 AI’s capabilities, enterprise AI best practices, and highest-value use cases.
Gain insights into the C3 AI Platform's capabilities, its model-driven architecture, and test it against your company's sample data set.
Identify a high-impact business problem and collaborate with the C3 AI team to rapidly build an AI application that solves it.
Scale and deploy a tested C3 AI application into production. Incorporate user feedback and optimize algorithms to drive maximum economic value.

Take the Next Steps

Contact Sales

Learn how our industry-leading Enterprise AI software products can help your organization.

Investor Relations

Contact us at to learn more about investing at C3 AI.

Request Information

For all other questions, please contact us here.