C3 Generative AI

Generative AI for
Utilities

Achieve operational excellence, ensure grid resilience, and improve customer satisfaction

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Solution Areas for Utilities

Operational Efficiency

Accelerate time to insight for operators by making SOPs, inventory management data, maintenance data, and telemetry data easily available via search and chat.​

Meter Operations

Equip maintenance technicians with meter troubleshooting insights with rapid access across technical manuals, work management systems, and past operations records.​

Regulatory Management

Accelerate compliance team review by extracting data from contracts, rate cases, and regulatory proceedings, among other internal and external sources.​

Customer Operations

Improve customer experience with natural language search across billing data, CRM, FAQs, outage management systems, and previous inquiries.​


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