C3 AI Customer Churn Management benefits customer success, account management, and sales teams across a broad range of customer churn management challenges.
Customer churn prediction
Customer lifetime view
Price sensitivity and churn risk cohorts
Targeted product and pricing offers
Empower customer success teams to develop targeted customer retention strategies with actionable and automated intelligence, and prioritize efforts with AI-based churn risk and price sensitivity scoring
Streamline reporting and analysis activities using a unified, federated view of the entire customer relationship, dynamic customer behavior patterns and relevant external data sources
Improve account manager performance with AI-based early warning signals that enable proactive customer outreach and other preventative action