C3 Energy, the leader in enterprise analytic software solutions for the global energy industry, hosted an exclusive Leadership Forum for more than 100 utility professionals at the Utility Analytics Week (UAW) conference in New Orleans yesterday.
Redwood City, Calif. – October 29, 2015 – C3 Energy, the leader in enterprise analytic software solutions for the global energy industry, hosted an exclusive Leadership Forum for more than 100 utility professionals at the Utility Analytics Week (UAW) conference in New Orleans yesterday. The event showcased three leading power companies – American Electric Power-Public Service Company of Oklahoma (AEP-PSO), Enel, and Eversource Energy – that are currently using C3 Energy’s platform and analytics software applications.
“C3 Energy delivered a powerful agenda at UAW, highlighting real-world examples and challenges from some of the most innovative utilities that attendees can take back to their organizations,” said Steve Drazga, CEO at Energy Central.
Forum attendees learned how these world-class utilities are using eight C3 Energy Grid Applications on its fully integrated machine learning-based platform to solve typical yet complex business challenges, such as enhancing customer engagement, increasing participation in energy efficiency programs, preventing energy loss and improving theft detection, and increasing the effectiveness of network asset maintenance and resource deployment.
AEP-PSO, which serves approximately 540,000 customers in 232 cities and towns, has deployed C3 Residential and C3 Commercial to enable an integrated digital customer experience leveraging one platform across customer segments and channels.
Eversource Energy, which operates New England’s largest utility system serving 3.6 million electric and natural gas customers across three states, is leveraging a total of five C3.ai Customer Analytics applications to redefine their customer interactions and relationships. Learn more about the latest suite of C3.ai Customer Analytics applications, announced this week.
Enel, one of the world’s largest integrated electric power and gas utilities with 61 million customers and a pioneer in smart grid technologies, is using C3 Energy’s platform and applications to reduce non-technical loss, improve network reliability, and reduce maintenance costs across its network in Italy. This is one of several deployments currently under way with C3 Energy, as Enel continues to enable big data analytics and machine learning at petabyte scale across its entire network.
“The journey we are on is to transform the nature of engagement with our customers using significantly more data along with digital innovation. We’re going from a hundred years of ‘reliable service and a bill’ to an interactive, digital-first customer experience,” said Derek Lewellen, Manager, GridSMART, AEP-PSO.