C3 Generative AI

Generative AI for

Rapidly access customer insights across ServiceNow investments

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Solution Areas for ServiceNow

Holistic Customer Visibility

Easily access all customer information related to past interactions, previous cases and tickets, key contacts, product usage, and more.

Improved Service Capability

Provide seamless field service experiences and equip technicians with the right information to deliver the right services.

Case Summarization

Get up to speed on a case quickly through summarization of the key issues and customer interactions.

Maximize Team Productivity

Reduce service times and supercharge agent productivity by allowing for rapid access to shared knowledge, best practices, prior similar cases, and frequently asked questions.

Learn more about using C3 Generative AI

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