Utilities
C3 AI Addresses Key Issues Across the Utilities Value Chain
The C3 AI Platform is a powerful and pre-integrated Enterprise AI platform that enables utilities to rapidly integrate data from a variety of sources, including internal enterprise applications, sensor networks, operational systems, and exogenous third party data to power AI models. This platform is the foundation for C3 AI’s SaaS applications to enhance grid asset management and forecasting systems, boost energy-efficiency initiatives, enrich customer service, and other high-impact use cases. These are tried, tested, and proven Enterprise AI applications that can be quickly customized and deployed in 1-2 quarters, scaled across the enterprise, and yield business value measured in 100s of millions of dollars annually.
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Customer Service
Key Issues
- Difficulty in forecasting energy demand
- Low customer engagement in energy efficiency programs
- Lack of personalized energy insights and promotions
- Communication during outages and emergencies
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Transmission & Distribution
Key Issues
- Safety and failure risks
- Aging assets
- Multiple points of failure
- Disparate data systems
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Power Generation
Key Issues
- Changing energy mix
- Lack of energy system flexibility
- Aging fossil fuel-based assets
- Safety and failure risk
- Loss of institutional knowledge
Successful Deployments
Realizing Global 100 Enterprise-Wide Digital Transformation
Enterprise-wide digital transformation of the largest power producer in the world.
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Deploying Enterprise Data Analytics and AMI Operations
Smart meter analytics for more than 5 million smart meters to improve customer service and operational efficiency.
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